Advanta Customer Support
Welcome to Advanta Support!! We're here to help you.
We are committed to provide best possible support to all users of our products -
whether they have purchased our products - or are simply using a free/trial version.
We believe that all support requests, feedback and comments are all equally important
and assist us in improving our products and services, to the benefit of all clients.
Before asking for support for any issue or problem - please ensure you have the
latest update of the product - the problem may already have been solved!
We highly recommend support through tickets. Support telephone calls or emails are
not encouraged. However, if a matter is urgent or you are not satisfied by the response
received through ticket, you can call us on following phone number: +91-172-4020202
We are open on Monday to Saturday (except holidays), between 9.30 AM to 6.30 PM IST
When requesting support via email, phone or ticket, it is important that you supply
us with your product key (if any), description of the problem, software update version,
windows version, error screenshot (if possible) and if relevant, your data backup
file. Our Support is available in Following Order:
1. FAQs
To save your time, we've compiled a list of the most frequently asked questions
about everything related to our software. Please click on the following link to
reach FAQ:
Frequently Asked Questions
2. Ticket Support
To get quick and efficient support, please open a support ticket for your problem
by logging to your client area here:
Customer Account Login
3. Email Support
To contact us through email please use on following email addresses:
4. Telephonic Support
We highly recommend support through tickets. Support telephone calls or emails are
not encouraged. However, if a matter is urgent or you are not satisfied by the response
received through ticket, you can call us on following phone number: +91-172-4020202
Open on Monday to Saturday (except holidays), between 9.30 AM to 6.30 PM IST
5. Live Call back Support
Simply fill in the information below to initiate a free live phone call
6. Remote Support
With Remote Support we can view, diagnose and rapidly solve your problems anywhere
in the world without being there physically. Our Remote Support lets us instantly
access and control a remote computer over the Internet, thereby providing instant
solutions to you.
For that you just need to download Advanta Remote Support Utility by either clicking
the link or button shown below.
Download Advanta Remote Support Utility
7. Onsite Support
Our representatives are always ready to provide you instant support at your place.
For this just call our customer support team/email us, and we will try to send our
technical representative as soon as possible. Please note that onsite support is
chargeable and depends on availability and at sole discretion of company.